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Legal Notice for Bangladesh Account Holders

We built 300 bd for Bangladesh players who fund accounts with bKash, Nagad and Rocket. Access depends on your local law and eligible regions—this page explains how we handle that boundary.

Region-dependent accessbKash, Nagad, Rocket contextAccount use termsLive casino and slots
300 bd Legal Notice for Bangladesh Account Holders
POLICY CONTACT

Reach Us About Legal Questions

If you need clarification on access terms, account restrictions or regional eligibility, our support desk handles these inquiries. We respond to questions about whether a specific transaction violates our terms, how we verify regions and what happens if an account is flagged. Contact paths below connect you to the team that reviews legal and compliance matters.

Email support Send legal or eligibility questions to our support address. We reply within one business day with guidance on account restrictions, regional boundaries and transaction reviews. Include your account ID if you already hold one.
Live chat during lobby hours Our chat agents field basic legal questions in real time—whether bKash, Nagad or Rocket deposits trigger region checks, how we handle flagged accounts and what documents we may request. Open the chat bubble from any lobby page.
Account-status inquiry Log in and visit account settings to see your current region status and any pending verifications. If we restricted your account due to a legal concern, that notice appears there with instructions on how to appeal or clarify.
LEGAL PRACTICES

How We Run Policy Checks

We track account origins, wallet sources and login patterns to enforce regional restrictions. This section explains what we check, what we store and how you can request changes or deletions if your circumstances shift. All checks aim to keep the platform compliant with the legal boundaries we observe.

Region detection on sign-up When you open an account, we log your IP address and compare it against our list of eligible regions. If the system flags a mismatch, we pause the account and ask for clarification before allowing deposits.
Wallet-source review bKash, Nagad and Rocket transactions carry account metadata. We check that the originating wallet matches the name and region you provided during sign-up. Discrepancies trigger a manual review before funds enter your play balance.
Data retention for compliance We keep sign-up data, deposit records and region logs for the period required by our payment processors and any applicable regulatory framework. You may request a copy of your data or ask us to delete it once legal retention windows close.
Contact for corrections If you believe we incorrectly flagged your region or blocked your account in error, email our legal team with proof of residence and wallet ownership. We review appeals within two business days and lift restrictions if evidence supports your claim.

Common Questions About Access and Terms

We do not publish a specific licence number on this page. Access depends on your local law and the eligible regions we serve. If you require proof of regulatory standing, contact our support desk.

We flag the transaction during our wallet-source review. Your deposit may be returned to your bKash, Nagad or Rocket account, and we may suspend your login until you clarify your location with proof of residence.

Access depends on the legal framework in the country you visit. Our system checks your IP on every login. If the new location falls outside eligible regions, the lobby will not load until you return to a permitted area.

We do not publish a full list of eligible regions. When you attempt to open an account, our system tells you immediately if access is restricted. If uncertain, consult local legal counsel before depositing through your mobile wallet.

We log IP addresses, wallet metadata from bKash, Nagad and Rocket transactions, and the device identifiers you use to access the lobby. This data helps us detect region mismatches and enforce account restrictions as outlined above.

Yes. Once any mandatory retention period expires, email our support desk to request deletion. We remove your sign-up records, deposit logs and region data within fifteen business days unless ongoing compliance reviews require us to keep them longer.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.