Reference

Privacy Policy — How We Handle Your Information

We collect and protect the information you share when you open an account, fund through bKash, Nagad or Rocket, and play on our platform. This policy explains what we gather, how we use it, and the choices you have over your data.

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300 bd Privacy Policy — How We Handle Your Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and payment references in transit and at rest. Session tokens expire after inactivity. Device and IP logs help us flag suspicious login attempts. You control marketing consent and can request a copy of your stored data or ask us to delete it when you close your account.

Encryption in place Personal details, wallet transaction references and session tokens are encrypted both when transmitted and when stored on our servers. We apply industry-standard protocols to keep your information safe from unauthorised access.
Cookie and tracking use We place cookies to remember your login state, language preference and game filters. Analytics cookies help us understand which sections visitors use most. You can clear or block cookies in your browser settings without losing access.
Retention and deletion We keep account and transaction records for as long as you play with us, and for a limited period after closure to meet obligations in eligible regions. Request deletion through support and we'll remove data no longer required by law.
Your rights and choices You can view stored details in account settings, update your mobile number or email, opt out of promotional messages, and request a data export. Contact support to exercise any of these rights or to ask what information we hold.
CONTACT PATHS

How to Reach Us About Privacy

If you want to review, update or delete the personal information we hold, or if you have questions about how we process your data, use any of the channels below. We aim to respond within a reasonable timeframe and will guide you through the steps to exercise your rights.

Live chat Open the chat bubble in the account panel to speak with our support team. It's the fastest way to request data access, ask about what we've stored, or submit a deletion request.
Email support Send your privacy inquiry to the support address listed in the footer. Include your registered mobile number or email so we can verify your account before sharing or changing any information.
Account settings Log in and navigate to your profile page to view stored details, update your mobile number or email, and toggle marketing preferences. Some changes require re-verification before they take effect.

Privacy Policy Questions

We collect your name, mobile number, email address and date of birth during registration. These details verify your identity and let us send account notifications and withdrawal confirmations to the right person.

No. You enter your PIN directly in the bKash, Nagad or Rocket app when you send a deposit. We only see the transaction reference and amount that appears once the payment clears.

Log in and go to account settings to view and edit your registered mobile number, email and marketing preferences. For a full data export or to request deletion, contact support through live chat or email.

We share transaction references with payment processors to clear deposits, and game-round data with providers to validate results. We do not sell your information to advertisers or unrelated companies. Sharing is limited to service delivery and legal obligations.

Yes. Open account settings and toggle off marketing consent. You'll still receive essential notifications like withdrawal confirmations and security alerts, but promotional messages will stop. Changes take effect within a few hours.

We retain transaction records and account details for a limited period after closure to meet obligations in eligible regions. Once that window passes and no disputes are pending, data is deleted. Contact support to request earlier removal where permitted.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.